START STRONG WITH
For new managers or directors who are leading a team for the first time, Beacon's 90-day New Leader Academy is the ultimate crash course in leadership development and performance boosting skills.
Shifting from being a great individual contributor to a manager is challenging. New leaders often lack the confidence and competence to proper lead their teams and this results in high turnover, low morale, subpar productivity, and more.
With solid foundational training, you'll move from being a struggling manager into an inspire leader by learning to communicate effectively, set goals, provide support, give feedback, and achieve results.
NEW LEADER ACADEMY CURRICULUM
With the Legendary Service program, your organization gets:
Alignment on a service-focused vision, values and behaviors
Segmentation of customers based on needs and wants
Empowered employees who build great customer relationships
Increased customer loyalty which drives increased revenue